Why are my message deleted?? why cant fishingwarehouse give me an ansvar about my order?? i have written a dusin messages and no answer, maybe you should cancel the order the order number is 9933.

I will forward this on to the shop.. If you had given me your order number in the first place this would have been sorted..

FW members and customers have my personal guarantee they can always rely on...

Oke thank you fore the ansver i just want to cancel the order 9933.
Kind regards Michael Pedersen

Whoa...you only ordered the goods on the 28th January, they were sent to you today on the 31st Jan to Denmark....

You didn't pay for same day delivery...so what is the problem?????

Your original complaint was dated the SAME DAY as your order!!!!

So the order have been send to my address in denmark??
Then its my mistake sorry mate..Ithought that there where problems when i didt get ba respond on e mail

Hi Paul do you think you can send me and order confirmation to my e mail??? my adress are michaelrema@ofir.dk.
And again sorry fore the misunderstanding from my side:-)
I look forward to recieving my new rods:-)
Nice weekend

All is well that ends well...

enjoy your rods and the other goods...happy carping!

Hey paul i have a huge problem with my order number 11626.
i have recieved an e mail that the ammuont off the order have been charded from my account 5 times thats over 1700 pounds instead of 350.
when will the 1450 pound be refounded to my card??
i need to give the message further to my bank before going on holiday to spain..
Michael pedersen

Michael, that's crazy I will sort this out now!.....

Please read the reply from the FW Shop below:

"Hi Paul

There was a problem with duplicate Protx payments which we picked up the next day from the daily transaction statement in this customers case. The 4 refunds were made within an hour of us being aware and a note put on his account at the same time notifying him of the situation.

If you look at the refund list below including Michael's, Daniel Bennet,Peter Carlton & Paul Taylor were also impacted. I trolled through all this months detailed transaction list and also found 3 more duplications which were refunded yesterday.

Needless to say we raised an immediate ticket with Protx technical support team and yesterdays transactions (29/4/08) show no duplications."

So Michael this is the SECOND time you have posted on this public forum completely false allegations against the good name of our shop and company. STOP IT PLEASE....