Main Site | Tackle Shop | Search forum archives | Free Membership | FW Members Gallery
Fishingwarehouse 

Chatrooms
 
Who's Online
7 registered (ROTOFRYER, JAFFA, Dale, Doughnut, NOTaTIMBER, 1 invisible), 221 Guests and 3 Spiders online.
Key: Admin, Global Mod, Mod
Shout Box

Newest Members
aaronfeng, wlm, Zalmanes, ilikecrisps, pploloda
9555 Registered Users
May
Su M Tu W Th F Sa
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
Top Posters
Paul Selman 11654
Pete B 7772
lancj1 6483
andy jack 6395
Forum Stats
9555 Members
35 Forums
40789 Topics
339003 Posts

Max Online: 722 @ 25/01/12 08:25 PM
Topic Options
Rate This Topic
#282510 - 26/03/06 04:46 PM Order Problems
rainbow66 Offline
New FW Member

Registered: 23/03/06
Posts: 3
Hey people,im from ireland.i am just wondering has any one else had any problems in receiving your orders?
5 weeks ago i ordered some pike gear and i still havent received my order,,the first time i ordered from fw, i got my order in les than a week which i thaught was great.but not now,its been 5 weeks and i still havnt received my gear which i paid almost 250 euro for.
they wont answer my email messages and wont answer my phone calls,and when i ring thr international number,i get some fishing holidays in france.its kind of distressing ans i was hoping to have my gear on time.and help??

Top
#282511 - 26/03/06 08:25 PM Re: Order Problems
Paul Selman Offline

FW Managing Editor
FW Top Poster
***

Registered: 25/05/00
Posts: 11654
Loc: Etangs De Breton, North West ...
Hi Rainbow66.. I have passed your complaint onto Swifty's website manager and asked for it to be dealt with as a matter of urgency.

Unfortunately we have no control over Swifty's Tackle and complaints like this have led to us setting up a much better and more professionally-run shop ourselves, which should be live at the end of the month (ish) and over which we have total control....

Wew'll have a much better range of quality carp gear than Swifty's - and cheaper too!
_________________________
Keeping it Global

Managing Editor, The Fishingwarehouse Ltd

Top
#282512 - 26/03/06 10:58 PM Re: Order Problems
rainbow66 Offline
New FW Member

Registered: 23/03/06
Posts: 3
cheers, thanks a million.iv never tried carp fishin but my neighbour does it quite often,i may try it meself this year.i mostly fish for trout and pike.

Top
#282513 - 01/04/06 01:21 PM Re: Order Problems
Paul Selman Offline

FW Managing Editor
FW Top Poster
***

Registered: 25/05/00
Posts: 11654
Loc: Etangs De Breton, North West ...
I believe you've been contacted, and hopefully everything is now sorted for you....
_________________________
Keeping it Global

Managing Editor, The Fishingwarehouse Ltd

Top
#282514 - 10/04/06 04:55 PM Re: Order Problems
rainbow66 Offline
New FW Member

Registered: 23/03/06
Posts: 3
yeah, i was contacted a week ago, my order was sposed to arrive last wednesday gone but as usual, it hasnt come,i rang them and i was told it was sent out.i dont actually think it was,now i think its time for my solicitor to be called in.i dont like doing dstuff liek that but this time il have no choice.
my credit card was charged,even an extra 35 euro or so,more than what i ordered.its terrible to say if i have to call my solicitor in,im going to have to pay him about 500euro just to get 209euro worth of gear from these people, but thats not the point,the point is swiftys bad customer relations and service.


Edited by rainbow66 (10/04/06 04:58 PM)

Top
#282515 - 15/04/06 07:40 PM Re: Order Problems
Paul Selman Offline

FW Managing Editor
FW Top Poster
***

Registered: 25/05/00
Posts: 11654
Loc: Etangs De Breton, North West ...
I've done all I can, mate....

Swiftys are not FW.....
_________________________
Keeping it Global

Managing Editor, The Fishingwarehouse Ltd

Top


Moderator:  Paul Selman 



Copyright © fishingwarehouse.co.uk 1999 - 2009. All rights reserved

Web Hosting by Thai Inter Web Co, Ltd.